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Verónica Fuentes

  • Assistant Professor
    Academic Training

  • Ph.D. Heath Policy and Administration, Pennsylvania State University.
    Master in Management Control, Universidad de Chile.
    Information Systems and Management Control, Universidad de Chile.
    Accountant Auditor, Universidad de Chile.

Publications in Magazines with Editorial Committee
● 2023 / Priorities and root cause analysis of quality and safety problems in chilean hospitals / Revista médica de Chile (Impresa) - Vol. 151, No. 2
● 2020 / Cost objects: How is your ED performing? / BMC HEALTH SERVICES RESEARCH - Vol. 20, No. 1
● 2020 / Simulation-based training as a teaching and learning tool for management education / INNOVATIONS IN EDUCATION AND TEACHING INTERNATIONAL - Vol. 57, No. 6
● 2015 / Who's Aware of and Using Public Reports of Provider Quality? / JOURNAL OF HEALTH CARE FOR THE POOR AND UNDERSERVED - Vol. 26, No. 3
● 2014 / Attrition in Chronic Disease Self-Management Programs and Self-Efficacy at Enrollment / HEALTH EDUCATION & BEHAVIOR - Vol. 41, No. 6
● 2006 / Cómo Gestionar Capacidad. Una Aplicación de la Sector Salud / Revista Contabilidad y Sistemas, Universidad de Chile - Vol. 2, No. 4
Book Chapters
● 2016 / Electronic Health Records and Patient Activation - Their Interactive Role in Medication Adherence / Vol. 9.545
Columna de Opinión
● 2020 / Transformación digital en salud
Academic/Professional meeting Presentations
● 2022 / Experiencia usuaria y su relación con la seguridad de los pacientes. Resultados preliminares en hospitales chilenos
● 2021 / Monitoreo de la satisfacción usuaria y sus efectos en la seguridad de los pacientes
● 2021 / Using The Baldrige Excellence Framework To Design Quality Management Systems: The Case Of A Brazilian Philanthropic Hospital
● 2021 / Quality and Safety Problems in Chilean Hospitals
● 2020 / Developing an instrument to measure patient satisfaction regarding inpatient care for public reporting in Chile
● 2019 / Influence Of Vendor Strategy And Peer Pressure On The Likelihood Of Achieving A More Comprehensive Hit Infrastructure. An Analysis In The Hospital Setting.
● 2016 / Does Meaningful Use Of Electronic Health Record Systems Improve Patient Experience?