Verónica Fuentes

  • Assistant Professor
    Academic Training
  • Ph.D. Heath Policy and Administration, Pennsylvania State University.
    Master in Management Control, Universidad de Chile.
    Information Systems and Management Control, Universidad de Chile.
    Accountant Auditor, Universidad de Chile.

Publications in Magazines with Editorial Committee
2023 / Priorities and root cause analysis of quality and safety problems in chilean hospitals / Revista médica de Chile (Impresa) - Vol. 151, No. 2
2020 / Cost objects: How is your ED performing? / BMC HEALTH SERVICES RESEARCH - Vol. 20, No. 1
2020 / Simulation-based training as a teaching and learning tool for management education / INNOVATIONS IN EDUCATION AND TEACHING INTERNATIONAL - Vol. 57, No. 6
2015 / Who's Aware of and Using Public Reports of Provider Quality? / JOURNAL OF HEALTH CARE FOR THE POOR AND UNDERSERVED - Vol. 26, No. 3
2014 / Attrition in Chronic Disease Self-Management Programs and Self-Efficacy at Enrollment / HEALTH EDUCATION & BEHAVIOR - Vol. 41, No. 6
2006 / Cómo Gestionar Capacidad. Una Aplicación de la Sector Salud / Revista Contabilidad y Sistemas, Universidad de Chile - Vol. 2, No. 4
Book Chapters
Columna de Opinión
Academic/Professional meeting Presentations
2022 / Experiencia usuaria y su relación con la seguridad de los pacientes. Resultados preliminares en hospitales chilenos
2021 / Using The Baldrige Excellence Framework To Design Quality Management Systems: The Case Of A Brazilian Philanthropic Hospital
2021 / Quality and Safety Problems in Chilean Hospitals
2021 / Monitoreo de la satisfacción usuaria y sus efectos en la seguridad de los pacientes
2020 / Developing an instrument to measure patient satisfaction regarding inpatient care for public reporting in Chile
2016 / Does Meaningful Use Of Electronic Health Record Systems Improve Patient Experience?